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Refund and Cancellation Policy

1 NO REFUNDS

Charges are assessed immediately following completion of the ride to your authorized payment method. All Charges are non-refundable. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the LifeHover Platform, any disruption to the LifeHover Platform or Services, or any other reason whatsoever.


2 CANCELLATION POLICY
2.1 Cancellation fee will be charged as follows:

a) If you cancel after 5 minutes after the ambulance is allotted or

b) If a driver cancels after waiting at your location for more than 20 minutes

2.2 LifeHover shall provide a receipt of the Cancellation Fee, if any, payable by you for every cancellation